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Find the answers to your frequently asked questions below. If one of your questions is not answered you can contact the Awards Manager by emailing



What internet browser is best to complete my nomination?

The awards nomination portal does not work in Internet Explorer. If you are using Internet Explorer, please switch to another browser. We recommend Google Chrome and Microsoft Edge.


Is the nominee or company nominating a member?

Only members of the Property Council of Australia are eligible to enter. Non-members may refer to the Property Council website for information on how to become a member.   

TIP: To check if your company is a member, email  

What is the criteria for each award category?  

Read the relevant award category criteria before starting your online submission which are downloadable from our awards website.    

TIP: Go to the Award Categories page, then select the category you wish to nominate. 

What questions will be asked in the nomination form? 

The category criteria documents provide a preview of the questions that will be asked as part of the online nomination form.   

TIP: Use the category criteria documents as a guide when collecting the information you need to complete the nomination form. 

What type of images must be supplied?
All nominations must include 4-6 high resolution images. Photos must be submitted as follows:

  • Landscape
  • Minimum of 2,000px wide
  • .jpg format
  • 300dpi
  • Maximum file size of 5MB

Photos copied into a word document or pdf document will not be accepted. 

TIP: When selecting your images, think about images you would use to promote your nominated person or project.

What is the age criteria for the Ingenia Communities Award for Future Retirement Living Leader?
All nominees are required to be 35 years or younger as at 30 June 2021. Ensure you have your nominees year of birth ready to provide in the online nomination form.

Can I save my online submission and come back to it later?

You can also begin an entry without paying, so there’s no harm in making a start today. Just ensure that payment is made before the close of entries, so your entry is acceptable. 

Each nomination, submission and project images are presented to the judges in an identical manner to ensure objectivity. Keep the focus on presenting the project and images in a clear and concise manner. 

TIP: Once you submit your entry, you can still print, review and edit your submission up until 5pm AEST, Friday 21 May 2021. 

Can’t meet the nomination deadline? 

Unfortunately, extensions will not be granted as judging will commence immediately after nominations close. We encourage you to start collating your submission information now using the Criteria Document as a guide.  

Tip: The sooner you start collating information about your nomination, the easier it is to meet the nomination deadline. 

Does it cost to nominate? 

The cost to nominate in the following project categories is $800 including GST per nomination:  

  • Award for Best Refurbishment  
  • Award for Marketing Excellence  
  • Award for Best Retirement Living Development  

The cost to nominate in the following people categories is $150 including GST per nomination:  

  • Programmed Award for Village Manager of the Year  
  • Ingenia Communities Award for Future Retirement Living Leader  
  • Imagine Projects Award for Salesperson of the Year 


Who judges the awards?

Our esteemed judging panel comprises of highly experienced and respected retirement living professionals with representation from around Australia. The decision of the judging panel is final and no communication will be entered into concerning the final decisions. The judges reserve the right to move a nomination to another category if appropriate and the nominee will be advised by a representative of the Retirement Living team if this action is deemed necessary. To view the members of the judging panel, click here. 

Why are the criteria weighted?

The criteria are weighted to give entrants an understanding of what the judges will be focusing on. This weighting is also reflected in the judging score sheets. Each award category has different weightings. Please view the Award category criteria documents which can be downloaded from the Award Categories page on this website to view the weightings relevant to the category of your interest. Click here to view the categories. 


Is the Property Council holding its events business-as-usual in light of the outbreak of COVID-19 coronavirus?

After a year of virtual connections, it is more important than ever for us to come together. The safety of our delegates, speakers and staff is our top priority and we will be monitoring the situation to meet all COVID-safe requirements.  

We look forward to welcoming you to the Gold Coast for the National Retirement Living Summit  from 22-24 November 2021. 

When is the 2021 Gala Dinner?

The 2021 National Retirement Living Awards will be held at a Gala Dinner during the National Retirement Living Summit on Tuesday 23 November 2021. The venue is the Royal Pines, Gold Coast.  

To view further information about the Awards Gala Dinner click here. 

What is the dress code for the Gala Dinner?


How do I book tickets to the Gala Dinner?

Tickets will be available as part of the registration for the National Retirement Living Summit. Additional tickets can be purchased separately on this website from May 2021. 

Click here to visit the Summit website and find out more about ticket prices. 

Does my Gala Dinner ticket get me entrance into the National Retirement Living Summit?

No – you must purchase a separate ticket to attend the National Retirement Living Summit. 

Can I attend the National Retirement Living Summit and the National Retirement Living Gala Dinner?

Yes, You can purchase your National Retirement Living Awards Gala Dinner ticket separately or as part of a full conference registration for the National Retirement Living Summit. 

Click here  to visit the Summit website and find out more about ticket prices.