Sigrid has been involved in the aged care and retirement industry for well over two decades, beginning her career as a carer in a West Leederville aged care facility. After a move into the retirement industry as a village manager, Sigrid quickly identified a need in the market for third-party management and consultation expertise, founding Village Support in 2009.
Sigrid has cultivated a very positive and productive network in the retirement village industry and is currently serving as a member of the Property Council’s Western Australian Retirement Living Board.
Bob Bunney, Senior Development Manager – Aged Care, OP Properties
Over the past 20 years, Bob Bunney has held the positions of CEO of the RAAF Association (WA) Inc, General Manager of the St Ives Group, Executive Manager Strategic Development for Baptistcare, Coordinator of the Seniors’ Housing Centre within the Department of Commerce, and is currently Senior Development Manager – Aged Care at OP Properties.
These positions have provided him with a diverse range of experience and knowledge about the retirement and aged care sectors within WA and nationally.
During this time, he successfully negotiated with governments at both the State and Commonwealth levels, achieving positive decisions in respect of the GST treatment of serviced apartments and the provision of rates rebates for seniors in retirement villages in WA.
Bob held the position of National President of Retirement Villages Australia Ltd from 2004 to 2006.
Loretta Byers, Chairperson, RSL Care SA
Loretta Byers is known as one of the industry’s pioneers having experience in nursing, gerontology and the aged care industry, and more specifically over 27 years in the retirement village industry. In 2004 Loretta was awarded a Life Membership of the Retirement Village Association for her services to the industry particularly related to her some 6 years in Presidential roles of the State and National Retirement Village Association and assistance to government bodies with policy development for the industry.
Debbie McClure, Group Sales and Community Relations Manager – Ryman Healthcare
Debbie joined Ryman 27 years ago, following a 10-year career in the NZ banking sector.
Debbie moved from administration into sales in 1998 and was promoted to Group Sales Manager in 2002. She moved to Melbourne in 2013 to lead Ryman’s sales expansion in Victoria.
Debbie has been a member of the senior management team at Ryman for 15 years and in 2016 she was promoted to Group Sales and Community Relations Manager.
She is the Chair of the Property Council’s Victorian Retirement living committee.
Debbie’s passion for the Retirement living industry stems from the close relationship she had with her grandparents who lived next door to her when she was a child. This, coupled with mentoring a dedicated sales team of over 50 sales and support staff in New Zealand and Australia sees Debbie as passionate today about this industry as she was when she joined Ryman in 1990.
Julie O’Keefe, General Manager, Client and Corporate Services, Grindley Construction
Julie has been directly involved in the aged care and retirement living sectors since 2003 with a variety of roles focussed on business development, client and corporate support and service delivery.
As General Manager, Client and Corporate Services at Grindley Construction, Julie is responsible for Grindley’s marketing strategy, corporate communications, all new business development opportunities, team engagement and the development and implementation of the Company’s Strategic Roadmap.
With unwavering attention to quality and a passionate commitment to further strengthening a client-centric culture, Julie ensures that the client’s needs and expectations are at the centre of the company’s business practices.
Her interest in organisational development, change management and leadership review was fostered with the completion of a Masters of Management from MGSM in 2013.
Christine Osgood, National Operations Manager, Living Choice
Christine is the National Operations Manager of the Living Choice Australia (LCA) group of retirement villages. She is a highly experienced innovative and entrepreneurial Manager with broad expertise, including demonstrating an ability to achieve business plans and exceed targets by developing, implementing and managing efficient operations, internal procedures, assist with sales and marketing strategies and lead a dynamic human resource team. This level of expertise and ability is essential in achieving company profitability and sustaining outstanding results for our residents.
Christine has good communication and interpersonal skills with the ability to influence and motivate staff to set new standards in resident relations. She oversees the Financial, Human Resource, Work Health & Safety and Village Management teams ensuring villages operate efficiently and all employees understand and apply the philosophy of the Lifemark Accreditation standards. To retain accreditation status, it is Christine’s responsibility to ensure villages meet stringent criteria that cover 26 quality standards. This fact confirms that the Living Choice villages are committed to exceeding resident expectations with a dedication to quality provision and village practices.
Michael Rabey, Chief Operating Officer, AEH Retirement Living
Michael is the head of marketing and development for AEH Property and is also the Chief Operating Officer for AEH Retirement Living.
Michael’s career includes management consulting with Accenture in Financial Services and Account Management within Westpac’s Customer Relationship Management and Mortgage areas. He has experience in business case development, program management, account management and shareholder value initiatives. He has worked in government and consumer and business banking sectors.
He has served on the Property Council of Australia (NSW Division) Residential and Hunter Chapter Committees and is the Chair of the Retirement Living Committee and a member of the Division Council. He has been active within several RLC initiatives including the Education subcommittee which developed the Village Manager accreditation being delivered through the Property Council Academy.
Michael was a finalist in the 2010 Property Council of Australia Future Leaders Award and the 2014 Retirement Living Council’s Rising Generation Award and in 2016 co-judged the MOTY Awards in NSW.
Noral Wild, Regional Director – Social Infrastructure, Jones Lang LaSalle