Sigrid has been involved in the aged care and retirement industry for well over two decades, beginning her career as a carer in a West Leederville aged care facility. After a move into the retirement industry as a village manager, Sigrid quickly identified a need in the market for third-party management and consultation expertise, founding Village Support in 2009.
Sigrid has cultivated a very positive and productive network in the retirement village industry and is currently serving as a member of the Property Council’s Western Australian Retirement Living Board.
Bob Bunney, Senior Development Manager – Aged Care, OP Properties
Over the past 20 years, Bob Bunney has held the positions of CEO of the RAAF Association (WA) Inc, General Manager of the St Ives Group, Executive Manager Strategic Development for Baptistcare, Coordinator of the Seniors’ Housing Centre within the Department of Commerce, and is currently Senior Development Manager – Aged Care at OP Properties.
These positions have provided him with a diverse range of experience and knowledge about the retirement and aged care sectors within WA and nationally.
During this time, he successfully negotiated with governments at both the State and Commonwealth levels, achieving positive decisions in respect of the GST treatment of serviced apartments and the provision of rates rebates for seniors in retirement villages in WA.
Bob held the position of National President of Retirement Villages Australia Ltd from 2004 to 2006.
Loretta Byers, Chairperson, RSL Care SA
Loretta Byers is known as one of the industry’s pioneers having experience in nursing, gerontology and the aged care industry, and more specifically over 27 years in the retirement village industry. In 2004 Loretta was awarded a Life Membership of the Retirement Village Association for her services to the industry particularly related to her some 6 years in Presidential roles of the State and National Retirement Village Association and assistance to government bodies with policy development for the industry.
Debbie McClure, Group Sales and Community Relations Manager – Ryman Healthcare
Debbie joined Ryman 27 years ago, following a 10-year career in the NZ banking sector.
Debbie moved from administration into sales in 1998 and was promoted to Group Sales Manager in 2002. She moved to Melbourne in 2013 to lead Ryman’s sales expansion in Victoria.
Debbie has been a member of the senior management team at Ryman for 15 years and in 2016 she was promoted to Group Sales and Community Relations Manager.
She is the Chair of the Property Council’s Victorian Retirement living committee.
Debbie’s passion for the Retirement living industry stems from the close relationship she had with her grandparents who lived next door to her when she was a child. This, coupled with mentoring a dedicated sales team of over 50 sales and support staff in New Zealand and Australia sees Debbie as passionate today about this industry as she was when she joined Ryman in 1990.
Julie O’Keefe, General Manager, Client and Corporate Services, Grindley Construction
Julie has been directly involved in the aged care and retirement living sectors since 2003 with a variety of roles focussed on business development, client and corporate support and service delivery.
As General Manager, Client and Corporate Services at Grindley Construction, Julie is responsible for Grindley’s marketing strategy, corporate communications, all new business development opportunities, team engagement and the development and implementation of the Company’s Strategic Roadmap.
With unwavering attention to quality and a passionate commitment to further strengthening a client-centric culture, Julie ensures that the client’s needs and expectations are at the centre of the company’s business practices.
Her interest in organisational development, change management and leadership review was fostered with the completion of a Masters of Management from MGSM in 2013.
Christine Osgood, National Operations Manager, Living Choice
Christine is the National Operations Manager of the Living Choice Australia (LCA) group of retirement villages. She is a highly experienced innovative and entrepreneurial Manager with broad expertise, including demonstrating an ability to achieve business plans and exceed targets by developing, implementing and managing efficient operations, internal procedures, assist with sales and marketing strategies and lead a dynamic human resource team. This level of expertise and ability is essential in achieving company profitability and sustaining outstanding results for our residents.
Christine has good communication and interpersonal skills with the ability to influence and motivate staff to set new standards in resident relations. She oversees the Financial, Human Resource, Work Health & Safety and Village Management teams ensuring villages operate efficiently and all employees understand and apply the philosophy of the Lifemark Accreditation standards. To retain accreditation status, it is Christine’s responsibility to ensure villages meet stringent criteria that cover 26 quality standards. This fact confirms that the Living Choice villages are committed to exceeding resident expectations with a dedication to quality provision and village practices.
Michael Rabey, General Manager – Seniors and Lifestyle Living
Michael has 25 years’ experience in management consulting, business analytics and property development with a focus on residential and seniors living. He has extensive experience in development planning and execution, senior’s living design and operations and sector strategy.
Michael leads the Retirement and Lifestyle Living Division of BHL, which includes responsibility for the development and operation of the Broadlands Gardens portfolio located throughout New South Wales.
Michael is the chair of the Retirement Living Committee for the Property Council of Australia and also member of the Property Council’s NSW Division Council.
Noral Wild, Executive Director – Head of Alternative Investments Australia, Jones Lang LaSalle
Noral is an Executive Director and Head of the Jones Lang LaSalle Alternative Investments team for Australia which specialises in the provision of transactions, valuations, strategic advice, consulting feasibility studies, acquisition and divestment advice to clients across Alternative asset classes including the Seniors Living sector.
Noral has worked in the property sector for over 25 years and has specialised in Seniors Living for the past 20 years.